Terms and Conditions

Shop Terms

These general conditions are intended to regulate the 'Terms and Conditions' by which the spidycat shop, a natural person, tax identification number 190843683, trading in sportswear, located at estrada nacional 205, number 18 in cabeceiras de basto, hereinafter spidycat, shall be governed.

The 'Terms and Conditions' apply to the use of and purchases made at the spidycat shop.

These 'Terms and Conditions' establish contractual relations between users and the commercial entity spidycat.

By using our website or placing an order, you are accepting our 'Terms and Conditions'.

Spidycat reserves the right to make changes to the ‘terms and conditions’ of the online store.

By placing orders in the spidycat shop, you declare that you are of legal age and have the legal capacity to enter into contracts.

The use of spidycat products for illegal or unauthorised purposes is not permitted.

The transmission of worms, viruses or any code of a destructive nature is not permitted.

Violation of any of these terms will result in the immediate termination of your services.

General Terms

The spidycat shop reserves the right to refuse services at any time, for any reason, and to any customer.

The customer is aware that personal data or content (excluding bank details) may be transferred without encryption and involve transmissions over various networks and changes to comply with and adapt to the technical requirements of network connections or devices.

The customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, or any contact in the online store through which the service is provided, without the express written permission of spidycat.

The headings used in this agreement are included for convenience only and shall not limit or affect these ‘Terms and Conditions’.

Accuracy, Integrity and Timeliness of Information

We do not assume responsibility for any information disclosed on the spidycat shop that is not entirely accurate or current.

The content of the spidycat shop is provided for general information only and should not be relied upon or used as a basis for decision-making without consulting primary, accurate, complete, and current sources of information.

Reliance on the content of the spidycat shop is at the customer's own risk.

The presentation of historical information is not necessarily current and is provided for customer reference only.

We reserve the right to modify the content of the spidycat shop at any time, without the need or obligation to notify or update any information.

Changes to Services and Prices

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue a service, or any part or content thereof, without notice at any time.

Products and Services

Products and services are subject to existing stock, with possible returns or exchanges in accordance with our returns policy.

We strive to accurately display the colours and images of items in the Spidycat online store.

We do not guarantee that the colours displayed on your computer monitor or any other device will be accurate.

We reserve the right to limit or restrict the sale of products or services to any person, geographical region or jurisdiction.

We reserve the right to limit the quantity of any product or service, and may exercise this right on a case-by-case basis.

Product descriptions and prices are subject to change without notice, at our sole discretion.

We reserve the right to discontinue any product or service at any time without notice.

Any offer of products or services made on the spidycat online store is void where prohibited.

We do not guarantee that the quality of the products, services, information or other materials purchased or obtained will meet your expectations, or that any errors in the service will be corrected.

Accuracy of Account Information

We reserve the right to refuse certain orders and their conditions.

In the event of any change or cancellation of an order, the customer will be informed via the contact details or email address provided.

We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be made by resellers or distributors.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on the spidycat online shop that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct errors, inaccuracies, or omissions, change and update information, or cancel orders without prior notice (including after you have submitted an order request).

No specified update or refresh date applied to the service or any related website should be taken to indicate that all information on the service or any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are also prohibited from:

  1. Using the website or its content for any unlawful purpose.
  2. Soliciting others to perform or participate in any unlawful acts.
  3. Violating any international, federal, provincial, or state regulations, rules, laws, or ordinances.
  4. Infringing or violating our intellectual property rights or the intellectual property rights of third parties.
  5. Harassing, abusing, insulting, harming, defaming, slandering, discrediting, intimidating or discriminating on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability.
  6. To send false or misleading information.
  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the service or any related website, other websites or the internet.
  8. To collect or track the personal information of others.
  9. To send spam, phish, pharm, pretext, spider, crawl or scrape.
  10. For any obscene or immoral purpose.
  11. In a manner that interferes with or circumvents the security features of the service or any related website, other websites or the internet. We reserve the right to terminate your use of a service or any related website for violating any of the prohibited uses.

Rescission

These “Terms and Conditions” are valid unless terminated by the spidycat shop.

You may terminate these terms of service at any time by communicating that you no longer wish to use our services and by ceasing to use our website.

Applicable Law

The 'Terms and Conditions' governing the spidycat online store are subject to portuguese law and current legislation.

DL No. 24/2014: contracts concluded at a distance and outside commercial establishments.

Regulation (EU) 2016/679: General Data Protection Regulation (GDPR).

Changes to the Terms and Conditions

We regularly update the version of the 'Terms and Conditions'.

We reserve the right, at our sole discretion, to update, change, or replace any part of these terms and conditions by posting updates and changes to our website.

It is the customer's responsibility to check the 'Terms and Conditions' in force.

Fees and Taxes

All prices shown in the spidycat shop are in euros (€) and include VAT at the applicable legal rate, as well as other taxes and duties.

Updated, January 2025.

Privacy and Cookies

Introduction

This 'Privacy Policy' regulates the processing of users' personal data collected in connection with the use of the spidycat shop.

Some features of this website may involve the processing of personal data in specific terms, and information regarding the terms of data processing is provided.

Additionally, this policy applies without prejudice to the application of the website's cookie policy.

Respect for users' privacy is a priority for the spidycat shop, which is committed to complying with its obligations under the relevant legislation in this area.

Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.

Some features of the website can only be accessed by providing your personal data, which is essential for us to provide our services to you.

Whenever you provide personal data through the website, you should take into account this 'Privacy Policy' which governs the terms and processing of your personal data by the spidycat shop.

Collection and Processing of Personal Data

The spidycat shop is responsible for collecting and processing users' personal data, under the terms and for the purposes indicated in this document, in compliance with the applicable legal obligations in this matter. The data may be processed directly by the spidycat shop or by entities subcontracted for this purpose.

Purpose of Data Collection

Your personal data will be processed by the spidycat website and shop for the following purposes:

  1. Sending requested information about products and services.
  2. Marketing initiatives and communication of data to third parties for the same purpose ‘with your express consent’.
  3. Clarification of questions, management of complaints and other customer or user support initiatives.
  4. Management of competitions, prize draws and promotions.
  5. Processing of orders.


Your personal data may also be communicated to third parties:

  1. When you expressly authorise it.
  2. When the transmission is essential for the performance of a contract entered into with the customer.
  3. When the transmission is carried out in compliance with a legal obligation of a competent judicial or administrative authority, and/or in the exercise of rights or interests in court, or for the pursuit of purposes expressly provided for by law.

User Rights

The spidycat shop guarantees the rights of users as data subjects:

Access to personal data, its rectification, deletion, updating, limitation of processing, data portability, as well as opposition to its processing, under the terms provided for by law, must be requested in writing.

Users may obtain confirmation that their personal data is being processed and, if they so wish, a copy of the data being processed.

Under the terms of the law, the user is also guaranteed the right, through the aforementioned means, without any costs or consequences, to withdraw their consent to the processing of data for the purposes indicated at any time, whenever the processing is carried out on the basis of consent.

The exercise of this right does not invalidate the processing carried out up to that date on the basis of the consent previously given.

Data Retention

Users' personal data is retained for the period necessary to fulfil the purposes for which it was collected, and for the period necessary to comply with tax, legal, and judicial obligations, in accordance with the law.

Safety

The spidycat shop implements appropriate and necessary security measures to protect your data against destruction, loss, and accidental or unlawful alteration, as well as unauthorised disclosure or access.

It is the responsibility of users to ensure and guarantee that the devices and equipment used to access the spidycat shop are properly protected.

Any links on the spidycat shop may lead to other third-party websites which, in turn, may contain features subject to the provision of personal data.

The spidycat shop is not responsible for, does not approve or in any other way support or endorse the content of these websites, and the websites linked to or referred to therein, and has no control over the terms of data processing carried out by other entities.

Questions and Suggestions

Users may contact the spidycat shop regarding any questions related to the processing of their personal data and the exercise of their rights under applicable law via 'loja@spidycat.com'.

Change to Privacy Policy

These 'Terms and Conditions' for the processing of personal data may be changed at any time without prior notice. Any changes will be duly publicised on the website in an easily visible format for the convenience of users.

Cookies

Cookies are small software tags that are stored on your computer via your web browser, retaining only information relating to your preferences and not including your personal data.

Purpose of Cookies

Cookies help determine the usefulness, interest and number of uses of the website, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

Types of Cookies

There are two main groups of cookies that may be used:

  1. Permanent cookies are stored at the browser level on your access devices and are used whenever you visit our website again. They are generally used to direct navigation to the user's interests, allowing us to provide a personalised service.
  2. Session cookies are temporary and remain in the browser's cookie file until you leave the website. The information obtained by these cookies is used to analyse web traffic patterns, allowing us to identify problems and provide the best browsing experience.

Use of Cookies

  1. Necessary cookies enable navigation on the website and the use of its applications, as well as access to secure areas of the website.
  2. Analytical cookies are used anonymously for the purpose of creating and analysing statistics in order to improve the performance of the website.
  3. Functionality cookies save customer/user preferences regarding the use of the website, so that it is not necessary to reconfigure it.
  4. Third-party cookies measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalise widgets based on customer/user data.

Managing Cookies

All browsers allow the customer/user to accept, refuse, or delete cookies by selecting the appropriate settings in their browser.

Disabling cookies may prevent some web services from functioning properly, partially or totally affecting navigation in the spidycat shop.

You can configure cookies in your browser's options or preferences menu.

Updated, January 2025.